Frequently Asked Questions

Here you will find answers to the most common questions about orders, shipping, payments, returns, and warranties, as well as buying guides for every category of jewelry and watches. We are Gioielleria Tosti in Cosenza, established in 1972: if you cannot find your answer, write to us via our contact page.

Purchases, shipping, and support

Orders and checkout: prices, taxes included, modifying or canceling an order.
Shipping and delivery: delivery times, DHL and GLS couriers, package tracking.
Payments and security: cards, PayPal, bank transfer, cash on delivery, installment payments, and security.
Returns and warranty: free returns within 30 days, warranty, and certificate of authenticity.
Support and repairs: repairs, battery and strap replacement, watch servicing.
Personalization and gifts: engravings, gift wrapping, sizing, and processing times.
Why choose Gioielli Tosti: who we are, where we are, product quality and originality.
International shipping (English): shipping outside Italy, customs duties and delivery times.

Frequently asked questions by category

Each page gathers questions about materials, sizing, model selection, and warranties for that specific collection.

Watches

Women's Jewelry

Men's Jewelry

Brands

Didn't find the answer?

Write to us at contatti@gioiellitosti.it, call us at 0984 25146, or visit our store at Corso Giuseppe Mazzini 206, Cosenza. Hours: Monday–Saturday 9:00–13:00 and 16:00–20:00, closed on Sunday.