Can I return a product if I don't like it?

Yes, you can return the product within 30 days from the date of receipt if it does not meet your expectations. It is important that the item is in perfect conditions , unused and with the original packaging intact. The return must be made following our instructions to ensure a correct refund or replacement process.

How long is the warranty on your products?

All our watches and jewelry are covered by a minimum guarantee of 24 months against manufacturing defects. The warranty does not cover damage caused by misuse, accidents or normal wear and tear. In case of problems, our customer service will assist you in repairing or replacing the product.

How can I start a return procedure?

To start the return, simply send us an email indicating the order number and the reason for the return. We will provide you with all the detailed instructions to ship the product safely and quickly. The refund or replacement will be processed as soon as we receive and verify the return.